Return Policy:
The customer has the right to return the product within three days from the date of receiving the product, and he does not have the right to return the product after three days have passed.
To replace the product, the product must be in good condition and the customer must not have used the product or benefited from it. The store has the right to inspect the product before replacing it to ensure its safety. In the event of a product return, shipping costs will be charged to the customer.
In the event of damage or manufacturing defect in the product, the store bears all costs of return or compensation to the customer.
For health reasons, cosmetics and care products cannot be returned or exchanged, except in the event of a defect in the product, and compensation will be made accordingly.
Exchange Policy:
The customer has the right to replace the product within three days from the date of receiving the product, and he does not have the right to replace the product after three days have passed.
To replace the product, the product must be in good condition and the customer must not have used the product or benefited from it. The store has the right to inspect the product before replacing it to ensure its safety. In the event of replacing the product, shipping costs will be charged to the customer.
Cancellation Policy:
The customer has the right to cancel the order before it is executed and get a full refund of the order amount. If the order is cancelled by the customer after the order has been shipped, the shipping fees will be deducted.
If you wish to report a defective product, cancel an order, or return or exchange it
Please contact customer service via WhatsApp on the following number: 0566103447
Or email: [email protected]
Our team will respond to you immediately and without any delay.
